Refund policy

At Junique, every piece is carefully inspected and packed to ensure it reaches you in perfect condition.

Returns

We do not accept returns for reasons such as:

• Change of mind
• Incorrect size selection
• Personal preference
• Ordering by mistake

Please review the product description and images carefully before placing your order.

Refunds

We do not offer refunds once an order has been placed and shipped.

However, if you receive:

• A damaged item
• A defective product
• An incorrect item

please contact us within 48 hours of delivery with your order number and clear photos/videos of the product and packaging. If the issue is verified, we will arrange a replacement or another suitable resolution.

Order Cancellations

Orders cannot be cancelled once they have been confirmed and payment has been received.

If you need to make a change immediately after placing your order, please contact us as soon as possible. We will do our best to assist you if your order has not yet been processed.